Shipping policy

1. Shipping Methods We offer multiple shipping options, including standard and expedited delivery to suit your needs. All available methods will be displayed at checkout.

2. Processing Time

• All orders are processed within 1–2 business days.

• Once your order ships, you will receive a confirmation email containing your tracking number.

3. Shipping Rates Shipping rates are automatically calculated at checkout based on your location and the size of your order. We always aim to offer the most cost-effective rates.

Free Shipping Offer: Free shipping is only available when purchasing two OptiNua in a single order.

4. Delivery Times Delivery times depend on your chosen shipping method and location.

• Standard Delivery: Typically takes 7–12 business days.

5. Order Tracking Once your order has shipped, you will receive a tracking number via email. You can track your shipment directly through our website or on the carrier’s tracking page.

6. Damaged or Lost Packages If your package arrives damaged or is lost during transit, please contact us within 48 hours at optinua.help@gmail.com. We will work quickly to resolve the issue for you.

7. Return Shipping If you need to return an item, please follow the instructions in our Return Policy.

• Customers are responsible for return shipping costs unless the item received is defective or incorrect.

If you have any questions about our shipping policy, feel free to reach out — we're always here to help.